MBH Bank

Three banks, one platform: after the 2023 merger, MBH Bank is unifying and accelerating its processes with Mendix

Challenge

After the 2023 three-way merger (Budapest Bank, MKB, Takarékbank), MBH Bank had to unify hundreds of disparate systems as well as slow, Excel- and email-based processes.

Solution

The bank chose the Mendix low-code platform for a fast digital transition. A seven-member internal team built up Mendix expertise with the expert support of BlackBelt Technology.

Key results

– 40 applications live, built in 2 years (10–15 more in development). – 13 days: the average development time of a new application. – Contact Center app: handles ~10,000 callback processes per month with 300 internal users, replacing 7 earlier tools. – Pensioner Voucher app: the system responding to the 2025 regulatory change was built in just 28 days and handles redemptions immediately, without prior appointment booking.

What the client said

“We needed a tool that could help us rapidly improve the efficiency of our existing processes, or come up with new ones – independent of our legacy IT systems.” – Gergely Gacsal, Chief Operating Officer (COO), MBH Bank

This year's plans

Expanding the low-code ecosystem and integrating AI/Copilot-based solutions into the Mendix platform.

Client:: MBH Bank
Project period:: Ongoing since 2023
Technology:: Mendix

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News & insights

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